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About the service

  • Issuance of License to use Emirates Quality mark for Products and factories According to the technical requirements of Board of director’s decision no. (2-2- 3) for the year 2010. ​​

Service Process

  • Register on ESMA Website​
  • Apply for a Emirates Quality Mark click here
  • Upload the Required Document (Refer to product service card)
  • Pay the fees.
  • Documents Review.
  • If the product is fulfilling with all the requirements, system will notify the clients to pay the fees and schedule the assessment.
  • Obtain EQM certificate
  • Obtain EESL labels card whenever applicable .

Target Audience

  • All Manufacturers and Traders for EQM regulated products@​@All Manufacturers and Traders Appling for EQM .

Required Documents

  • Valid UAE Industry/Trade License. (or declaration or accountability)
  • Test report from an accredited laboratory according to the requirements of the product standard
  • ​Factor​y assessment.
  • Electronic Declaration of Conformity

Terms and Conditions

  • This application is an acknowledgment that the product will continuously comply with applicable UAE/GSO/ISO/Internationally recognized standards and technical requirements of ESMA.
  • The Applicant allows ESMA Authorized personnel to conduct on-site/factory assessment and it gives ESMA authorized personnel a full authority to verify the compliance of the product.
  • The applicant agrees to provide ESMA with all information related to the product including its status in the market, product complaints.
  • EQM issued after reviewing /evaluating the contents of this application shall be valid for three year and shall be renewed at least two month before the end of validity.
  • This application is valid for six (6) months from the date that the application was made. The application shall expire if no assessment is conducted or if the requirements for product registration were not completed.
  • ESMA reserves the right to subcontract any activities related to the evaluation of the product. Any objection from the applicant/manufacturer shall be communicated to ESMA before submission of this application.
  • ESMA will keep all information provided as confidential, and the certification activity will be conducted in an impartial and non-discriminatory manner. Any perceived risk to impartiality shall be communicated by ESMA and the applicant.
  • ESMA-CAD can decline to accept an application or maintain a contract for certification from a client when fundamental or demonstrated reasons exist, such as the client participating in illegal activities, having a history of repeated non-compliances with certification/product requirements, or similar client-related issues.
  • Complaints, appeals, disputes or suggestions relevant to this application shall be reported to ESMA in writing to follow the ESMA internal procedure.
  • The applicant shall inform ESMA of any changes made to the product and/or its components which may make the product differ in design/performance/type from the products declared in this application.
  • The applicant also agrees to inform ESMA of any subcontracted/outsourced process in the production that will affect the conformity of the product.
  • Fees paid are non-refundable

Service Channels

Video

Sustainable Goals

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Read More
Service Code : CA-EQM-02

For Inquiries call us at:

600565554


Working Hours

Sundays to Thursdays
7:00 A.M - 5:00 P.M


Content rating

Service Fees

Application for Registration

1000 AED

Document Review Fees

2500 AED

First Year Licence for EQM

15000 AED

Second Year Licence for EQM

5000 AED

Third Year Licence for EQM

5000 AED

Assessment Fees will be added

2500 AED per man day

All fees will be paid using online system or mobile application.

​​

About the service

  • Issuance of License to use Emirates Quality mark for Products and factories According to the technical requirements of Board of director’s decision no. (2-2- 3) for the year 2010. ​​

Service Details


Application for Registration1000 AED
Document Review Fees2500 AED
First Year Licence for EQM15000 AED
Second Year Licence for EQM5000 AED
Third Year Licence for EQM5000 AED
Assessment Fees will be added2500 AED per man day

All fees will be paid using online system or mobile application.

Required Documents

  • Valid UAE Industry/Trade License. (or declaration or accountability)
  • Test report from an accredited laboratory according to the requirements of the product standard
  • ​Factor​y assessment.
  • Electronic Declaration of Conformity

Service Process

  • Register on ESMA Website​
  • Apply for a Emirates Quality Mark click here
  • Upload the Required Document (Refer to product service card)
  • Pay the fees.
  • Documents Review.
  • If the product is fulfilling with all the requirements, system will notify the clients to pay the fees and schedule the assessment.
  • Obtain EQM certificate
  • Obtain EESL labels card whenever applicable .

Target Audience

  • All Manufacturers and Traders for EQM regulated products@​@All Manufacturers and Traders Appling for EQM .

Service Channels

Terms and Conditions

  • This application is an acknowledgment that the product will continuously comply with applicable UAE/GSO/ISO/Internationally recognized standards and technical requirements of ESMA.
  • The Applicant allows ESMA Authorized personnel to conduct on-site/factory assessment and it gives ESMA authorized personnel a full authority to verify the compliance of the product.
  • The applicant agrees to provide ESMA with all information related to the product including its status in the market, product complaints.
  • EQM issued after reviewing /evaluating the contents of this application shall be valid for three year and shall be renewed at least two month before the end of validity.
  • This application is valid for six (6) months from the date that the application was made. The application shall expire if no assessment is conducted or if the requirements for product registration were not completed.
  • ESMA reserves the right to subcontract any activities related to the evaluation of the product. Any objection from the applicant/manufacturer shall be communicated to ESMA before submission of this application.
  • ESMA will keep all information provided as confidential, and the certification activity will be conducted in an impartial and non-discriminatory manner. Any perceived risk to impartiality shall be communicated by ESMA and the applicant.
  • ESMA-CAD can decline to accept an application or maintain a contract for certification from a client when fundamental or demonstrated reasons exist, such as the client participating in illegal activities, having a history of repeated non-compliances with certification/product requirements, or similar client-related issues.
  • Complaints, appeals, disputes or suggestions relevant to this application shall be reported to ESMA in writing to follow the ESMA internal procedure.
  • The applicant shall inform ESMA of any changes made to the product and/or its components which may make the product differ in design/performance/type from the products declared in this application.
  • The applicant also agrees to inform ESMA of any subcontracted/outsourced process in the production that will affect the conformity of the product.
  • Fees paid are non-refundable

Video

Sustainable Goals

image
Read More
Service Code : CA-EQM-02

For Inquiries call us at:

600565554


Working Hours

Sundays to Thursdays
7:00 A.M - 5:00 P.M


Content rating

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Happiness Center

600565554

Email

customercare@esma.gov.ae

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