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Survey Number : Date : Location :





Name : Sex :
Phone : Nationality : Country : Age :




Education : Occupation : Further notes or suggestions :

Section 1: Event Location

Survey Item Strongly Agree Agree Neutral DisAgree Strongly DisAgree Not Applicable
Easy to reach the event location
Event Advertisement was good
Event timing was suitable
Services (such as parking, refreshment, waiting area, ..) was available
Total

Section 2: Staff performance during the event

Survey Item Strongly Agree Agree Neutral DisAgree Strongly DisAgree Not Applicable
Staff performance and general behaviors were suitable
The staff experience were efficient as needed
Discipline and punctuality of staff during effectiveness were distinct
The staff have the initiative to propose and deliver the services
Total

Section 3: Event Information

Survey Item Strongly Agree Agree Neutral DisAgree Strongly DisAgree Not Applicable
The information was sufficient and accurate in general
During the event the needed responding to the inquires and advices were useful
Appropriate publications and printed materials were available
Total

Section 4: Event Outcome

Survey Item Strongly Agree Agree Neutral DisAgree Strongly DisAgree Not Applicable
Overall satisfy with the event outcomes
Many added information was delivered to the audience
ESMA services & scope of work was clearly identified
I recommend to repeat this event
Total

Section 5: Innovation

Survey Item Strongly Agree Agree Neutral DisAgree Strongly DisAgree Not Applicable
The event was delivered in a creative way
ESMA deliver its services to fulfill its stakeholders needs in a professional way
Total

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